Something is not right
Tell us what happened. Your £810 stays where it is until this is settled.
1. The job in question
Carried over from the job. You do not need to type any of it again.
1. The job in question
Carried over from the job. You do not need to type any of it again.
Job
Living room rewire
Tradesperson
Daniel Kershaw, NICEIC
Marked complete
22 April 2026
Amount frozen
£810.00
2. What is wrong
Pick everything that applies, then say it in your own words.
2. What is wrong
Pick everything that applies, then say it in your own words.
3. Messages already flagged
Anything you flagged in the chat comes along automatically. Nothing to do here.
3. Messages already flagged
Anything you flagged in the chat comes along automatically. Nothing to do here.
Flagged messages
Messages you flagged during your conversation with Daniel will be included as evidence automatically.
22 Apr, 15:48
"I've finished the job. The sockets are all wired up. I didn't do the consumer unit upgrade because the existing one is fine."
22 Apr, 16:02
"The consumer unit was part of the original quote. If you want that done it will be extra."
2 messages will be included
4. Confirm and send
Required before the button unlocks. The Nordic convention, and the right one here.
4. Confirm and send
Required before the button unlocks. The Nordic convention, and the right one here.
I confirm this dispute is raised in good faith and the evidence is accurate
Cancel and go back
Pressing this freezes the £810 and notifies Daniel today. The review window stops running while we look at it.