How payment protection works
You pay in full when you accept a price. The money is held at Stripe, not paid to the tradesperson, until it is released: when you release it, or automatically 3 days (under £500) or 5 days (£500 and above) after the finishing photographs are agreed, unless you raise a dispute first (terms, 4 and 8.1).
- Before the work starts you can cancel and get everything back.
- If the work has not started 85 days after you paid, you are refunded in full automatically.
- If they do not come, raise a dispute and choose “No show”: where the evidence shows they did not come and the work did not start, you are refunded in full (8.3A).
- Nothing on top of the price: the tradesperson pays Hyyryn’s fee. Payment protection, in full
Photographs of the work
Photographs are filed on the job when the work starts and when it finishes, and each is fingerprinted when it is filed, so a changed copy can be told from the original. You see them on the job before any money is released.
- You can release a payment once the starting photographs are agreed.
- A photograph you do not contest within 48 hours is treated as agreed (8.2).
- In a dispute both of you can add evidence, and it is decided on the photographs, the messages and what was agreed.
If something goes wrong
Raise a dispute from the job before the money is released. It stays held at Stripe while the dispute is open.
- Whoever did not raise it has 4 days to respond, and both of you can add evidence until it is decided.
- Disputes are decided by written rules, sometimes automatically. The money can go to either of you, or be divided (8.3).
- Hyyryn aims to decide within 14 days; one not decided by then goes to a person at Hyyryn, and both of you are told (8.4).
- You can always ask a person to decide again, and you can still go to court.
Choose your service
Fixed prices, no surprises. Pick a service and a date, and they confirm both before anything is agreed.
Nobody else covers this postcode yet. Every trade here is checked before they can quote, so the list grows slowly and on purpose.
Nobody else covers this postcode yet. Every trade here is checked before they can quote, so the list grows slowly and on purpose.
Nobody else covers this postcode yet. Every trade here is checked before they can quote, so the list grows slowly and on purpose.
Nobody else covers this postcode yet. Every trade here is checked before they can quote, so the list grows slowly and on purpose.
Nobody else covers this postcode yet. Every trade here is checked before they can quote, so the list grows slowly and on purpose.
Nobody else covers this postcode yet. Every trade here is checked before they can quote, so the list grows slowly and on purpose.
No reviews yet
Every review on Hyyryn comes from a homeowner who had the job done and paid for through Hyyryn. A score is shown from the third, always with how many there are.
What happens when you ask
From this page to the work signed off
- Ask, for nothing Say what needs doing, where and when. Nothing is agreed and nothing is charged.
- Their price comes to My jobs You are told when it arrives, and you can ask questions on the job before you decide.
- Accept and pay You pay in full when you accept. The money is held at Stripe against the job, not paid to the tradesperson.
- Photographs, then release Starting and finishing photographs are filed on the job. You release the money, or it is released 3 or 5 days after the finishing photographs are agreed, unless you raise a dispute.
Covering Milton Keynes
Others nearby
… also covering this areaDistances measured from Okonkwo Electrical & Heating
